All prices are ex VAT and other eventual taxes.
The price is a lump sum as well as an annual payment, which covers the number of purchased licenses, as listed at the time of purchase. When subscribing, the price is a periodic payment that covers the right to use a number of licenses during the subscription period.
Also see under Warranty, and details in the licensing terms for the program.
From of payment
Payment can be made in the following ways:
All costs of payment are borne by the customer.
Licenses are delivered via e-mail. This is to save on delivery costs and to ensure a speedy delivery.
Some programs have demo versions and a 30-days evaluation license on our website.
Right of withdrawal
The right of withdrawal is granted in accordance with the provisions of the Consumer Contracts Act (forbrugeraftaleloven) regarding distance selling, it should be noted that special rules apply when selling software licenses, cf. below.
Gravgaard & Co’s purchase programs are sold on a shareware basis, ie. the programs can be downloaded and tested for free before they are possibly ordered / purchased.
Gravgaard & Co encourage buyers to take advantage of this opportunity to ensure that the program works in the current environment and otherwise lives up to your needs and expectations.
When license keys, which functions as an electronic seal of the shareware, have been submitted by e-mail, stated per telephone or the like, the purchase cannot be undone.
See under Delivery regarding shipping/delivery of registration information.
Software maintenance agreements
Maintenance is part of the price of the product and must be paid yearly in connection with the use of the products and ensures continuous use and free access to updates and upgrades. If the maintenance fee is not paid for the licenses will expire and cannot be used afterwards.
Vedligeholdelse er en del af prisen på produktet og skal løbende betales for 1 år i forbindelse med brug af produkterne og sikrer løbende brug og fri adgang til opdateringer og opgraderinger. Betales vedligeholdelsen ikke udløber licenserne og kan ikke efterfølgende bruges.
A separate and detailed invoice is sent before license expiration.
For additional services such as consultancy services and the like, the purchase of the service can be cancelled within 14 days – unless use / delivery of the service has begun.
supplerende ydelser såsom konsulentbistand o.l. gælder at køb af ydelsen kan fortrydes inden 14 dage – medmindre anvendelse / levering af ydelsen er påbegyndt.
Gravgaard & Co cannot guarantee that the program is error-free, that it works correctly in every hardware and software configuration, or that it otherwise lives up to certain expectations. Gravgaard & Co can also not undertake to cover any losses or expenses a user may incur as a result of program errors. Buyers should try the software with our free demo license before registration and possible purchase.
Be aware that changes in the hardware or software configuration on your computer may mean that a program is no longer working properly. One should always have backups of data, to minimise any data loss.
Support / Hotline
Support / Hotline and other forms of help are not a part of the program price.
It is possible to purchase various support services such as start-up help, hotline, training, consultancy, etc. from Gravgaard & Co or our partners.
Gravgaard & Co may use the costumer as a reference. This includes the following:
- Gravgaard & Co may pulished the collabotation with the costumer. This could for example be via newsletters, websites, advertisements and in the media – both printed and electronic.
- Host for a reference visit by prior arrangement.
When you register software and / or buy via our website, you must provide some personal information: name, address, e-mail address and possibly phone number. During the installation, Microsoft Tenant and UserID can be collected on the licensed users. This is only stored for the purpose of activating the license for the correct installation.
Personal information are registered with the purpose of being able to deliver the product to you, ensure correct licensing, process eventual complaints, ensure compliance with our copyrights, send out newsletters with supplementary product information and with regard to our accounts.
The information is stored for the period permitted by law and will be deleted when it is no longer needed. The period depends on the nature of the information and why it is being stored. It is therefore not possible to specify a general time frame for when information is deleted. License information is deleted as soon as the user no longer needs a license.
The information will not be disclosed to third parties.
As registered with Gravgaard & Co, you always have the right to object to the registration, and you have the right to insight into what information is registered about you. You have these rights in accordance with the Danish Personal Data Ordinance and inquiries in connection with the registered information can be directed at Gravgaard & Co via e-mail: [email protected] You can always unsubscribe from newsletters at [email protected] if you no longer wish to receive them.
Materials to and from the customer’s electronic mailbox is personal and confidential. Gravgaard & Co is not entitled to read or otherwise pass on any kind of information to third parties about activities in relation to the customer, unless this is required by authorities or courts with valid legal authority.
Intellectual property rights
Gravgaard & Co retains all rights to software, know-how, inventions, innovations and the like, which are developed or used by Gravgaard & Co in connection with the agreed deliveries.
We reserve the right to make any tax changes, price and proofreading errors, technical errors, sold-out goods and force majeure, including labor disputes and deficiencies in or delays in deliveries from subcontractors.